About
I keep critical systems running and build the tooling that makes them easier to run. My work sits where operations meets engineering wether it's watching batch workflows overnight, chasing down incidents, and then writing the scripts and services that stop the same problem from happening twice.
Outside of production support, I’m pursuing a BSc in Information Technology, specialising in Software Engineering, while building and experimenting with my own self-hosted homelab. I enjoy working with containers, reverse proxies, and Linux servers, with a focus on clean, modular architecture, reliable automation, and software that quietly does its job.
Experience
Systems Administrator · Momentum Health
- Monitor critical system infrastructure, scheduled batch workflows, daily automated job runs, and collaborating with developers to resolve/identify job failures.
- Investigating operational incidents, escalating critical production alerts, and logging system state diagnostics.
- Collaborating across engineering and technical operations to ensure maximum uptime across operational pipelines.
Software & Automation Development · Freelance / Project Work / University
- Built custom automation scripts and data extraction pipelines using Python and SQL databases.
- Configured self-hosted server environments, containerized services with Docker, and reverse proxy networking.
- Developed desktop utilities and backend APIs adhering to modular architecture principles.
IT SUPPORT TECHNICIAN · SDS Protection
- Provided day-to-day IT support within a security and control room environment, assisting users with technical issues and system-related problems.
- Troubleshot hardware, software, and operational system issues to support reliable day-to-day business operations.
- Supported internal security and control room software, assisted with software installation and updates, and helped maintain the reliability of business-critical systems.
- Developed small scripts and software utilities to simplify routine business tasks, improve workflow efficiency, and reduce manual effort.